The drag-and-drop Email Designer inside of Bananatag is constantly evolving, allowing communicators to do more with their employee emails.

Since launching the designer over two years ago, we’ve made countless improvements based on feedback from our customers and added features that allow for more creative freedom while maintaining responsive email designs that work on every device.

In the last year alone, we’ve added new blocks, an advanced image editing suite, and improved spacing and style options.


The Email Designer has gone through two major versions, V1 and V2. While you may have used both versions of the Email Designer, V2 is the latest version, and the version that is being currently developed for.

If you’re still using legacy email templates (built in an older ‘V1’ version of the Email Designer) it’s time to upgrade your templates to get the latest features.

 

Important: The latest version of the Email Designer (and all Version 2.0 templates) are only fully compatible with Outlook when sending through Bananatag's Broadcast window (through the Bananatag Outlook Add-in). Newer, V2 templates contain elements that may break for recipients when sent outside of Bananatag's Broadcast window (more details below).

Customers whose technical environment require them to continue to track and send emails through Outlook’s native compose window by pasting HTML code should not update their templates to the latest version.

 

Why upgrade your HTML email templates to V2?

If you’ve been using an email template that was created in a V1 version of the Email Designer, you can now upgrade the template for compatibility with the newer version of the designer.

By updating the template and using the latest version of the email designer, you’ll be able to:

 

What to know before updating a template to V2

All emails built with the latest version of the Email Designer must be sent through Bananatag’s Broadcast window (available in the latest version of the Bananatag add-in for your email client) as shown below:

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An example of the Bananatag Broadcast window in Outlook. The Broadcast window will look similar for communicators using Outlook 365 or Gmail.

 

Customers whose technical environment requires them to continue to send emails through Outlook’s native compose window by pasting the source HTML should not update their templates to the latest version.

 

How to tell if you are using a legacy email template

All email drafts and templates are labeled with the version of the Email Designer that was used to create them once they have been saved in your account.

Below is an example of a Version 1.0 (Legacy) email template label above the Email Designer:

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This Version 1.0 template can be converted for use in the latest version of the Email Designer.

 

V1 templates can now be converted to be fully compatible with the latest version of the Email Designer.

 

What happens to the old (V1) versions of converted templates?

When converting a template, the older version will not be accessible after converting. If you would like to preserve the older version of a template, first clone the design, and then convert either version to V2 using the instructions below.

 

A note about cloning email templates in Bananatag

It’s important to note the clone function available to create copies of existing email templates will create an exact clone of any email template, including the version of the template.

Once you’ve upgraded your core templates to V2, be sure to avoid unintentionally creating duplicates of any older V1 templates in your account.

 

How to upgrade existing HTML email templates to V2 in Bananatag

All legacy email templates and email drafts that are able to be upgraded will be marked as V1 (as shown above).

When accessing a V1 email template or email draft, you will be prompted to upgrade the template:

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Select Upgrade to preview the new version of the template, and do the same once again to confirm on the following window:

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Click Upgrade again to complete the process of upgrading your legacy email template.

 

The template will now show ‘Version 2.0’ in your account, and will be compatible with all new Email Designer blocks:

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How to change which version of the Email Designer you’re using to create new emails

All customers who started their subscription on one of our current plans (Essential, Power or Enterprise) will automatically be using the latest version of the Email Designer.

If you’ve been using Bananatag in your organization before October 2017, you may still be on an older, legacy plan. To offer support for email templates created with older versions of the Email Designer, those on older plans have the option to use either the older version (V1) of the Email Designer, or the preferred V2 Email Designer.

This setting can be adjusted in the Email Designer. On the same screen where you create a new design from scratch, select Settings:

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And on the following screen, you can select to use the latest version of the Email Designer:

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Be sure to click Save and Update after making this change.

Not sure which version of the Email Designer you’re using to create emails? Check a recently created draft or template to see if it is saved as V1 or V2. Or, look for the Settings option above when creating a new design from scratch.



We strongly recommend all customers update their templates and use the V2 version of the Email Designer, unless your environment specifically requires you to use Outlook’s native compose window instead of Bananatag’s Broadcast window to send your emails in Outlook.

 

Still using V1 templates? Convert your core email template today for compatibility and make sure you’re sending with the latest version of the Bananatag add-in for your email client.